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Last Update: May 19, 2022 

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. 

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website. 


On some kaia naturals inc. web pages, you can interact with entry forms for the purposes of contacting us, subscribing to communications, registering for an account, engaging in promotional events or other purposes. The types of personally identifiable information collected at these pages may include name, mailing address and email address. We may also ask you to voluntarily provide us with information regarding your personal or professional interests, demographics, experience with our products, and contact preferences.  
We do not collect any personally identifiable information from you through this website unless you provide it to us. If you email us or answer questions we have placed on this website, you are voluntarily releasing that information to us for use as set forth in this policy. Please do not submit personally identifiable information to us if you do not want us to have this information in our database. 


We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, unlock the content, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: 

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested 
  • To improve our website in order to better serve you. 
  • To allow us to better service you in responding to your customer service requests. 
  • To administer a contest, promotion, survey or other site feature. 
  • To send periodic emails regarding your order or other products and services. 


On, or in connection with, the Platform, kaia naturals inc. may ask for or allow you to communicate, submit, upload or otherwise make available text, video, chat, images, or other content (“User Generated Content), which may be accessible and viewable by others on the Platform and by others in the public. You agree that you will not submit any User Generated Content that is defamatory, harassing, threatening, bigoted, hateful, violent, vulgar, obscene, pornographic, or otherwise offensive or that harms or can reasonably be expected to harm any person or entity, whether or not such material is protected by law. With regards to any User Generated Content, you agree to grant kaia naturals inc. a non-exclusive, sublicensable, irrevocable and royalty-free worldwide license under all copyrights, trademarks, patents, trade secrets, privacy and publicity rights and other intellectual property rights for the full duration of those rights to use, reproduce, transmit, print, publish, publicly display, exhibit, distribute, redistribute, copy, index, comment on, modify, transform, adapt, translate, create derivative works based upon, publicly perform, publicly communicate, make available, and otherwise exploit such User Generated Content, in whole or in part, in all media formats and channels now known or later developed, in any number of copies and without limit as to time, manner and frequency of use, without further notice to you, without attribution (to the extent this is not contrary to mandatory provisions of applicable law), and without the requirement of permission from or payment to you or any other person or entity. You agree that submission of User Generated Content does not establish any relationship of trust and confidence between you and kaia naturals inc., and that you have no expectation of compensation whatsoever (except as may be specifically stated in a separate agreement). You represent and warrant that your User Generated Content conforms to these Conditions and that you own or have the necessary rights and permissions including, without limitation, all copyrights, music rights and likeness rights (with respect to any person) contained in the User Generated Content, without the need for payment to any other person or entity, to use and exploit, and to authorize kaia naturals inc. to use and exploit, your User Generated Content in all manners contemplated by these Conditions; and you agree to indemnify and hold kaia naturals inc. armless from any claims or expenses (including attorneys’ fees) by any third party arising out of or in connection with kaia naturals inc.’s use and exploitation of your User Generated Content resulting from your breach of these Conditions. You also agree to waive and not to enforce any moral rights, ancillary rights or similar rights in or to the User Generated Content against kaia naturals inc.’s or kaia naturals inc.’s licensees, distributors, agents, representatives and other authorized users, and agree to procure the same agreement to waive and not to enforce from others who may possess such rights. kaia naturals inc. retains the right to monitor, screen, post, remove, modify, store and review User Generated Content or communications sent through the Platform, at any time and for any reason, including to ensure that the User Generated Content conforms to these Conditions, without prior notice to you. kaia naturals inc. may terminate your account and access to the Platform if your User Generated Content violates these Conditions, including unlawful postings or content, without prior notice to you. kaia naturals inc. is not responsible for, and does not endorse or guarantee, the opinions, views, advice or recommendations posted or sent by users. 


Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. 

If you disable cookies off, some features will be disabled. It will affect the users experience and some of our services will not function properly. 

We use cookies to: 

  • Understand and save user’s preferences for future visits. 
  • Memorize the users who have unlocked access to premium content. 


We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. 

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 


kaia naturals inc. Website contains information, communication, software (including program code that may execute on the server or that may be embedded in or downloadable from individual pages on this site), images, sounds, music, graphics, photos, videos and other materials and services (collectively, the “Content”). 

You agree that the Content and the selection, arrangement, architecture and enhancement of the Content and other website features (the “Website Design”) are protected by Canadian and international intellectual and industrial property rights, including copyrights, trademarks and other proprietary rights. These rights are valid and protected in all media existing now or later developed, and all use of the Content or Website Design shall be in accordance with such rights and the terms of this agreement. 

Users of this website are granted a limited license to display or print its content for their own personal non-commercial use, provided the Content is not modified. Any other use of the Content or the Website Design is prohibited. The Content and Website Design may not be otherwise reproduced, republished or re-disseminated in any matter or form without the prior written consent of kaia naturals inc. 


We reserve the right to modify our Privacy Policy at any time. If we change this Policy, this site will be updated. Each time you visit our website, you agree to the terms and conditions of this Policy as they are in effect at the time. Please be sure to check this Policy often so you will always be aware of the steps taken concerning your personal information. 

If you have any questions regarding our privacy practices or otherwise need to contact us concerning this Policy, please e-mail us at info@kaianaturals.com