Shipping policy
Free Shipping on orders over $65 (before tax and after discounts) to both Canada and the United States*
Please note for orders that qualify for free shipping in the US there is a small customs clearance fee that helps ensure your order clears international borders without delay.| SHIPPING DESTINATION | STANDARD SHIPPING | EXPEDITED SHIPPING |
|---|---|---|
| United States | $15.00 / Free for orders $65+ | $18.00 |
| Alaska, Hawaii, APO and other U.S. territories |
Flat rate of $18 (includes customs clearance fee) |
Expedited not offered |
| Canada | $12.00 / Free for orders $65+ | $15.00 |
Once you place your order, processing typically takes 2-3 business days. You will receive an email with tracking as soon as your order leaves our hands.
Orders shipped to Canada will take 2-3 business days to arrive after they have been shipped. Orders shipped to the U.S. will take up 5 business days to arrive after they have been shipped.
Please note that shipping times may be delayed due to volume, during the holiday season, and/or any unforeseen delays on the carrier’s end.
Send us an email at orders@kaianaturals.com if you are having any issues with your shipment.